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Privacy Policy

Last updated: June 17, 2026

Welcome to Pet and People Transport (https://petandpeopletransport.co.uk/). We respect your privacy and are committed to protecting your personal data. This Privacy Policy informs you how we handle your personal data, your privacy rights, and how the law protects you.

1. Important Information and Who We Are

This policy applies to all services offered by Pet and People Transport. For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we are the data controller responsible for your personal data.

2. The Data We Collect About You

We operate under a strict minimal data collection principle. We do not collect any data for marketing, website analytics, tracking, or profiling. The only personal data we collect, use, and store is strictly necessary for fulfilling our transport services and issuing invoices. This may include:

  • Identity Data: First name and last name.

  • Contact Data: Billing address, email address, and telephone number.

  • Financial and Transaction Data: Payment details and records of services you have purchased from us.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. We use your data exclusively for the following purposes:

  • Performance of a Contract: To process your booking, manage payments, and deliver the transport services you requested.

  • Legal Obligation: To issue invoices, keep accurate accounting records, and comply with UK tax laws and regulations (HMRC requirements).

4. Disclosures of Your Personal Data

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. Your data is only shared with trusted third parties strictly when necessary to operate our business, such as payment processors or accounting professionals, who are bound by strict confidentiality agreements, or when we are legally required to do so by government bodies (e.g., HMRC).

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, accessed, altered, disclosed, or used in an unauthorized way. Access to your personal data is limited to those employees and contractors who have a strict business need to know for billing and operational purposes.

6. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for. By UK law, we are required to keep basic information about our customers (including Contact, Identity, and Transaction Data) for six years for tax and accounting purposes.

7. Your Legal Rights

Under UK data protection laws, you have specific rights regarding your personal data, including the right to:

  • Request access to your personal data.

  • Request correction of any incomplete or inaccurate data we hold about you.

  • Request erasure of your personal data (please note that we may not always be able to comply with your request for erasure for specific legal reasons, such as our obligation to retain tax records).

  • Request restriction of processing of your personal data.

  • Request the transfer of your personal data to you or a third party.

8. Contact Details

If you have any questions about this Privacy Policy, your data rights, or if you need to update your information, please contact us using the details below:

Pet and People Transport Email address: [email protected]

Telephone number: +447570078592

Website: https://petandpeopletransport.co.uk/